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Services

With our many years in the automation business, we can through latest means of communication offer our customers an outstanding service.

We believe that speed, reliability and professionalism are essential in guaranteeing that your products are running smoothly and efficiently, throughout the entire life cycle of your automation solution. Therefore, we are open-minded, when it comes to specific and individual customer requirements. In addition to our experience from everyday operations and findings from research and development, feedback from our customers also helps us to deliver the best service possible.

 

You as a customer with 24a will benefit from our unique range of advisors and will receive the highest quality of support service. Right from employee training courses at our Head Office and the 24/7 ticket system, to the modernization of robots and entire systems, are some of the service we can provide. We will also be able to supply you with spare parts, on-site service and tailor-made solutions and through this help you maximize your productions.

 

If you are interested in a service contract with 24a, give us a call on +45 7027 7023 or fill out our contact form and we will get back to you as soon as possible.

Product optimization and modernization

Protect your investment by improving your system in a cost-efficient manner. 24a optimized processes will help you to stay competitive.

24a on-site service

Be a part of the 24a family and take advantage of our on-site service program, which includes commissioning, repair work, maintenance and servicing – at any time.

24a life cycle management

Effective maintenance management and maximum performance throughout the entire system life cycle. Together with 24/7 support your production is very well equipped for any scenarios.

Helpdesk

Our experts at 24a are here to help whenever you need them. Through quick fault analysis, we can keep your systems up and running. Create a ticket and we will contact you.

Remote Assistance

24a offers our customers remote assistance through Teamviewer. In many cases we will be able to help with technical faults through this method. So download Teamviewer and let us help you.

SoftNC

24a has its own soft plc made in Straton that is based on IEC 61131-3 programming languages (ST, IL, FBD, SFC, LD) offering a wide range of features and communication protocols.